The hotel is conveniently located within walking distance of a shopping mall and supermarket. There are plenty of options for dining and shopping nearby. The rooms are clean and comfortable, with spacious bathrooms and nice amenities.

The staff can be difficult to reach and sometimes go missing. It can be frustrating when you need urgent assistance and they don't pick up the phone.

overall the room is modern, huge and includes a flat-screen tv with cable channels, climate control, and a refrigerator. you can see city from your window.

We had a fantastic stay at this hotel. The rooftop provides a spectacular view for both sunrise and sunset, and the pool is absolutely beautiful. The staff were super friendly, helpful, and fun, making our stay even more enjoyable. We also loved that the hotel is located within a 15-minute walk from a major shopping center, the big Chillva Market. The cleanliness of the hotel was outstanding, and the lovely lady at the desk made us feel welcomed. Additionally, we appreciated the fact that we were provided with fresh water daily and that the spa bath and quality fittings in the room were of top-notch standards.

Nothing to complain about at all.

That was perfect hotel set in great area, short walk to all the large shopping centres such as Central Festival, Tesco Lotus and Big C as well as good restaurants. Most of the staff were affable and pretty friendly. The room was more than a nice size and budget and included a nice bathroom. The bed was very comfy and there was free Wi-Fi. Had a very good stay here...

The room was clean and comfortable, providing a cozy atmosphere for our romantic escape. The bed was especially comfortable, allowing us to relax and unwind after a long day of exploring. the hotel's location was convenient, with major supermarkets and shopping malls nearby, making it easy for us to pick up any essentials we needed during our stay.

There were a few drawbacks during our time at the hotel. First, the staff was not very helpful when we had questions or needed assistance.

I got great value for my money at Palms Residence - Sha Extra Plus. The room was clean, tidy, and the bed linen was white and fresh. The location was convenient, with major supermarkets within walking distance. The staff were polite, helpful, and professional, making me feel safe and well-taken care of. The panoramic view from the open space on the roof was fantastic.

The breakfast option could be improved with more variety.

Great location for restaurants and points of interest. Easily accessible by motorbike or car. Nice rooftop pool with clean water. Rooms are clean with necessary amenities. Staff is friendly and helpful.

There are good prices in the property. This low cost hotel offers a wide range of amazingly comfortable rooms. The restaurant is great, with lovely staff.

Everything there was nice and the staff were friendly and pretty friendly. I greatly enjoyed the room, the bed was extremely comfy. I found the hotel's location favourable, just off Central Festival, Tesco Lotus and Big C and good restaurants and points of interest and Patong. There was café Rush Coffee, that I found within 15 minutes' walk of the venue. I had a very very good time.

Awesome overall experience. Great staff, good prices, the location is great and particularly good very close to Central Festival, Tesco Lotus and Big C, and all the large shopping centres such as Central Festival, Tesco Lotus and Big C. A wide range of cheap options for meal.

I had a fantastic stay at a perfectly priced hotel with friendly and helpful staff. The location was great, just a short drive from the central festival shopping centre and the best Indian restaurant in Phuket. The room was clean, spacious, and had a balcony and a big TV. The rooftop pool was a nice touch for a refreshing dip. The hotel went above and beyond by ordering food for us when our phones didn't work and providing a charger. I highly recommend staying at this hotel.

The hotel had a lovely and warm ambience, with beautiful decorations that exuded a cozy and homely feeling. The general areas were well-maintained and easily accessible for senior people like me. The spacious seating areas were comfortable, allowing me to relax and enjoy conversations with fellow travelers.

I would have appreciated a better selection of activities or amenities tailored specifically for senior guests. It would have been wonderful if the children working there could organize more senior-friendly activities or excursions to make our vacation even more enjoyable.

The rooms at The Palms Residence are absolutely fantastic. They are elegantly furnished and have a cozy ambiance, making you feel right at home. As a solo traveler, I truly appreciated the comfort and style of the room.

Personally, I found the flat-screen TV in the room to be a bit small. However, this is just my subjective opinion and others may still enjoy it.

The rooms at The Palms Residence were absolutely stunning. They were elegantly furnished and had a cozy atmosphere, perfect for a backpacker like me. The air conditioning in the rooms was a lifesaver, especially after a long day of exploring Phuket. It kept the room cool and comfortable throughout my stay. I loved that each room had a private bathroom. It added an extra level of convenience and privacy. The free WiFi was a great perk. I was able to stay connected and share my travel adventures with friends and family.

Personally, I didn't find the cable flat-screen TV in the room necessary, as I prefer to spend my time exploring the beautiful surroundings of Phuket.

We recently stayed at a hotel in Phuket, and we chose Palms Residence - Sha Extra Plus. The family-run hotel had a friendly staff who provided excellent service throughout our stay. The cleanliness of the hotel was impeccable, giving it a safe and homely feel. We loved the rooftop pool, which was clean, quiet, and open 24/7. The location was convenient as there were nearby amenities within walking distance or a short Grab ride away. The comfortable bed, great shower pressure, and spacious fridge added to our satisfaction. Plus, the hotel offered reasonably priced drinks in their cooler. We can't wait to return soon!

Everything was spot on! 👌